Our Privacy Policy

For trading reasons Homekindshop.co.uk formerly traded as Smarterbuys and data collected whilst trading as Smarterbuys may still be held by us if you signed up to receive information from us or placed an order with us.

This privacy statement sets out how we use the information you give to us when using our website and the information we keep when you purchase a product or opt in to receive communications. We take the protection of your privacy seriously and will not hand your data over to any third parties unless we have to for legal reasons or if there is a legitimate interest. By accessing this website you accept these terms.

Contents of the information below

• How and why we use your data.
• Types of information we hold
• How do we collect your data?
• How do we look after your data?
• How long do we keep your data for?
• What are your rights?
- Access to your information and corrections.
- Your right to be forgotten.
• Our use of your data for marketing.
• Our use of cookies.
• Other websites.
• Changes to our privacy policy.
• How to contact us.
 
 
How and why do we use your data?

We collect personal information about you in line with data protection rules. This allows us to fulfil our contractual obligations to provide you with our products. This also allows us to inform you of any potential changes that may affect your order.

We keep your information to keep our records up to date.

We hold data on a secured site and ensure up to date security protocols are followed.

Our emails could include the following:

• Updating you on our latest products, offers and information.
 
 
Types of information we hold

 
• Name, job title, job role, email address, geographical region, organisation address, phone number
• Brief details of phone calls between Homekindshop.co.uk and your organisation
 
 
We collect this information to ensure we provide you with the best possible service.
 
 
How do we collect your data?

We collect data from your organisation in different ways depending on our relationship with
you and how you have come in contact with Homekindshop.co.uk.

We will collect your information if you have purchased a product or opted in to receive
marketing emails from Homekindshop.co.uk.

How do we look after your data?

• Our Data Controller is Sarah Lister, Chief Operating Officer: sarah.lister@northernconsortium.
org.uk / 0191 5661000
• Personal data is stored in an encrypted state and all access to it is via an encrypted
transport layer.
• Any complaints or queries relating to the use of your data should be addressed to
Sarah Lister, Chief Operating Officer: sarah.lister@northern-consortium.org.uk /
0191 5661000
• You have the right to withdraw consent for marketing at any time. Please contact
Sarah Lister, Chief Operating Officer: sarah.lister@northern-consortium.org.uk /
0191 5661000

How long will we keep your data for?

We will also hold your information if you have purchased a product or if you’ve opted in
to receive our communications or registered with our site and we feel it is necessary to
hold your information to ensure that we fulfil our contractual and legal obligations. You
can ask us to delete your information at any time by requesting us to do so. See your
right to be forgotten below.

What are your rights?

Access to your information and correction

You have the right to request a copy of the information that we hold about you.

If you would like a copy of some or all of your personal information, please email
sarah.lister@northern-consortium.org.uk or write to us at the following:

Northern Housing Consortium,
Loftus House,
Colima Avenue,
Sunderland,
Tyne and Wear,
SR5 3XB.

There may be a small charge for this service depending on certain criteria as detailed in the
Right of Access description.

We want to make sure that your personal information is accurate and up to date. You may
ask us to correct or remove information you think is inaccurate.

Your right to be forgotten

At any point, you may contact us should you wish your contact details to be removed from
our records.

Due to our terms and conditions of sale and registration there may be situations where the
right to be forgotten cannot be instigated immediately. If this is the case, we will let you
know upon your request to be forgotten. The request will be actioned as soon as is legally
feasible.

To exercise your right to be forgotten, please contact Sarah Lister, Chief Operating Officer:
sarah.lister@northern-consortium.org.uk / 0191 5661000

Our use of data for marketing

We would like to keep you up to date and provide you with information about products and
offers of ours which may be of interest to you, if you consent to us contacting you.

If you have consented to receive marketing you can opt out at a later date.

You have the right to withdraw consent for marketing at any time.

Your data preferences:

If you no longer wish to be contacted for marketing purposes please click on the footer of
any marketing email from Homekindshop.co.uk to unsubscribe. Please be aware that if you
do this you will be unsubscribing yourself from all marketing communications from
Homekindshop.co.uk.

Our use of Cookies

Cookies are text files placed on your computer to collect standard internet log information
and visitor behaviour Information. This information is used to track visitor use of the
website and to compile statistical reports on website activity. Our website uses cookies and
analytical tools to track visitor use of the website.

Your browser can be set to not accept cookies and the above website/s provides details of
cookies can be removed. However, be mindful that such removal may impact the website
and some features may not function as expected.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website
so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this page
of our website. This privacy policy was last updated on 23th May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold
about you:

By email: sarah.lister@northern-consortium.org.uk
By telephone: 0191 5661000

Or write to us at:
Sarah Lister,
Chief Operating Officer,
Northern Housing Consortium,
Loftus House,
Colima Avenue,
Sunderland,
Tyne and Wear,
SR5 3XB

The Supervisory Authority applicable to the NHC is the Information Commissioner’s Office
(ICO). To contact the ICO:

By telephone: 0303 123 1113

By email: casework@ico.org.uk

By post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF

Website: https://ico.org.uk/

The NHC will not share your details with any third party unless we have to for legal reasons
or if there is a legitimate interest.